To receive help, you must first ask for it. This first step is extremely difficult for many people with addictions. That’s why our intake coordinators will be there to support you when you or a loved one will say “I need help”. That’s when our completely confidential process will start and we will determine what kind of treatment is needed.
What to expect
After being greeted by a volunteer from Bellwood, you will meet with finance staff to complete all the necessary financial documents. You will then meet one of our admission coordinators, who will evaluate your needs. The presence of a loved one or friend at this stage is highly recommended.
The volunteer will introduce the medical and nursing staff and take you to your room.
Once installed, you will be entitled to a visit of the places. Your guide will show you the property, list the guidelines and give you a glimpse of life in the center. Our caring community will provide you with all the support and guidance you need. Your participation in the programs will depend on your medical condition.
During the two weeks prior to arrival at the center, avoid eating foods containing poppy seeds, as they could skew your results on the drug test.
Cell phones are not allowed in Bellwood. Please leave yours at home. However, if you have it with you when you arrive, we will keep it safe until you leave. Before you arrive, write down all the important information and phone numbers on your phone that you may need during your treatment.
What you need to bring
- Comfortable clothing (jeans, cotton pants, knee-length shorts, shirts, sweaters, blouses and jackets).
- Pajamas, bathrobe and slippers
- Sportswear (jogging suit, sports shorts, T-shirts, running or running shoes, rain gear and swimsuit).
- If you participate in the addiction treatment program and ESPT / BSO, boots for the experiential learning session facilitated by the horse.
- Alarm clock, watch, transparent water bottle.
- Nasal strips and earplugs for people who snore.
- Medical devices required (cane, walker, continuous positive airway pressure).
- Toiletries and hygiene products in sufficient quantity for the duration of your stay. NB: The mouthwash must be alcohol-free, and hygiene products, unscented.
- Books, iPod / MP3 player (no screen or access to internet, camera or phone).
- Prescription drugs and vitamins that you usually take in sufficient quantities for a period of three days (pre-approved by Bellwood medical personnel and in sealed containers).
- Stamps and address book to write to your family and friends.
- Credit card, bank card or money for toiletries and incidentals.
- Photos of your loved ones.
- If you bring cigarettes, enough amount for the duration of your stay.
NB: Limit of standard luggage and hand luggage per patient.
What you must not bring
- Over-the-counter medications and unapproved vitamins.
- Food or drinks, including gum. Dispensing machines are available for moderate use (drinks, snacks and protein powder).
- Lottery tickets, magazines, body image books or pornographic material.
- Large amount of money or valuable goods.
- Bedding, including pillows and blankets, and towels (everything will be provided).
- Electronic devices: cell phones, video game consoles, televisions, recorders, cameras, iPods / MP3 players with screens, computers, tablets, large portable radios and CD / DVD players. These devices are prohibited; if you bring any, the staff will confiscate them for the duration of your stay.
- Cards, dice or other game accessories.
- Perfume or cologne. NB: Bellwood is a fragrance free environment.
Unapproved items will be placed in a secure location and will not be accessible during your treatment. Some items may be thrown away or sent home.
Shoes are mandatory at all times and must be suitable for the activity. Hats and sunglasses are not allowed inside.
The following clothing is prohibited in Bellwood:
- Adjusted or revealing clothing, or clothing displaying inappropriate images or messages (eg clothing promoting alcohol consumption, bar, casino or sports team).
- Halter tops, swimsuit tops, high denudant belly (“belly sweaters”), high strapless or with thin straps; skirts, shorts or fitted pants; camisoles or tank tops; skirts or short shorts.
- Camouflage clothing
Please note that, in accordance with our infection control policy, our staff will review all guest belongings in their presence upon arrival. Baggage and bags will be steamed. If necessary, the clothes will be subjected to instant drying.
Once you have spoken to a Bellwood coordinator, please complete the following interactive PDF document and email it to our admissions team.